Last updated: [DATE — e.g. May 21, 2026]
Twit IPTV operates the website https://twitiptv.com and provides IPTV streaming subscriptions. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, why we collect it, how we use and protect it, and the rights you have over it.
By using our website or subscribing to our services, you agree to the practices described in this policy.
Who We Are
Twit IPTV is a premium IPTV subscription service offering live TV channels and on-demand movies and series across compatible devices. For any privacy-related questions, you can reach us at [email protected] or by mail at 4788 Pinewood Avenue, Stephenson, MI 49887, USA.
Information We Collect
We only collect the information needed to deliver, support, and improve our service. This includes:
Information you provide directly
- Name and email address when you create an account, place an order, or start a free trial
- Billing details required to process your subscription payment
- Messages and information you share when you contact our support team via live chat or email
Information collected automatically
- IP address and approximate location
- Device type, operating system, and browser
- Streaming application used (e.g., IPTV player or set-top box) to provide compatible login details and troubleshoot issues
- Basic usage data such as pages visited, session duration, and referral source
Payment information
- Payments are processed by trusted third-party payment providers. We do not store full credit or debit card numbers on our own servers. The payment processor handles your card data under its own security standards.
How We Use Your Information
We use the information we collect to:
- Activate, deliver, and manage your IPTV subscription, including sending your login and M3U / Xtreme Codes credentials
- Process payments, renewals, refunds, and free-trial requests
- Provide 24/7 customer support and respond to your inquiries
- Send service-related notifications such as activation confirmations, renewal reminders, and technical updates
- Detect, prevent, and address fraud, abuse, or unauthorized access
- Improve our website, content library, streaming performance, and overall service quality
- Comply with applicable legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases: performance of a contract (to deliver your subscription), your consent (for example, cookies or marketing emails), our legitimate interests (to secure and improve our service), and compliance with legal obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep the website functioning, remember your preferences, analyze traffic, and improve performance. Cookies may include essential cookies (required for checkout and account login), analytics cookies (to understand how visitors use the site), and preference cookies.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect checkout, login, or other website features. For more detail, see our [Cookie settings / banner] where applicable.
Third-Party Services
To operate effectively, we share limited data with trusted service providers, including:
- Payment processors — to securely complete transactions
- Web hosting and infrastructure providers — to host our website and deliver content
- Analytics providers — to measure website performance and usage
- Communication tools — to deliver emails and live-chat support
These providers may only access the information necessary to perform their function and are contractually required to protect it. We are not responsible for the privacy practices of external websites linked from our pages; we encourage you to review their policies separately.
Data Sharing and Disclosure
We may disclose your information only in the following circumstances:
- With service providers as described above
- To comply with a legal obligation, court order, or lawful government request
- To protect the rights, property, or safety of Twit IPTV, our users, or the public
- In connection with a business transfer such as a merger or acquisition, where data may be transferred as a business asset
Data Retention
We retain your personal information only for as long as needed to provide the service, comply with legal and tax obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we securely delete or anonymize it.
Data Security
We apply reasonable technical and organizational measures — such as encryption in transit, access controls, and secure infrastructure — to protect your information against unauthorized access, loss, misuse, or disclosure. While no online service can guarantee absolute security, we continuously work to safeguard your data using industry-standard practices.
International Data Transfers
Twit IPTV serves customers worldwide, and your information may be processed or stored in countries other than your own. Where data is transferred internationally, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Delete your personal data (“right to be forgotten”)
- Restrict or object to certain processing
- Data portability — receive your data in a portable format
- Withdraw consent at any time, where processing is based on consent
- Opt out of the sale of personal information — note that Twit IPTV does not sell personal data (CCPA)
To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.
Children’s Privacy
Twit IPTV is intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
- Email: [email protected]
- Address: 4788 Pinewood Avenue, Stephenson, MI 49887, USA
- Support: Available 24/7 via live chat and email